Client care
Return & Refund Policy
Last updated: August 17, 2026
We accept returns of unworn, undamaged footwear in original packaging within 30 days of delivery. Items must include all original tags and dust bags to qualify for a refund.
To initiate a return, email us at shop.csomicroyalty@tetuh.com with your order number and reason for return. We will respond with return instructions and a prepaid shipping label where applicable.
Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the return. Exchanges are subject to availability.
